A fully integrated advanced Communication and Collaboration Solution for Large Enterprises

The Greatest challenge for large enterprises today is to keep their distributed workforce connected in one single communication loop. Business productivity is directly linked with how quick is communication and access to information. 800Comms secure enterprise cloud communication, team collaboration tools and contact center solutions combine feature rich Cloud based telephony in HD audio/video/web conferencing, live chats, fax and revolutionary online dashboards. We empower you for upcoming challenges and allow seamless communication and timely access to information across the organization in a single Unified Communications Platform. Our Business Services Include:

A USER CENTRIC MOBILE OPTIMIZED UNIFIED COMMUNICATION SOLUTION THAT ENSURES ACCELERATED BUSINESS GROWTH AND GREATER ROI

FEATURES FOR YOUR EASE

SECURITY

All your calls, IMs, meetings, media shares and emails are stored in our secured cloud infrastructure with minimal threat of hacking and theft

SCALABILITY

Scale up or scale down as per your business needs. All our business services are in-built with scalability option so that you pay only for what you actually need

FLEXABILITY

Forget the restrictions and Caps! Add new locations, users and equipment when and where needed, without delays! Download 800Comms Mobile/desktop App.

MANAGEMENT FEATURES

CENTERALIZED MANAGEMENT

Create online notes, articles, tasks, schedule calendars or files of any format for all team members to view and contribute easily. Create multiple teams for multiple tasks. All team members can see the phases a certain task goes through and can access all files and data at one single place.

MULTI-LAYER MANAGEMENT

Assign tasks to members, issue deadlines, share announcements and organize all your business with amazing features incorporated in 800Comms Collaboration tools With advanced roles and permission options chose who can have access to make such changes.

BUSINESS INTELLIGENCE

As a plus feature, we offer our clients ways to increase their business intelligence by gaining insights from call records, complaints office and sales data. We can give you detailed infographics for better analysis and reporting that can eventually increase customer satisfaction.

INTEGRATION AND SYNCRONIZATION FEATURES

MULTI-LOCATION SITE

For large businesses operating in more than one location, the greatest challenges are to overview collective information. Our Large Business Services

  • tracking individual site expenses
  • tracking individual site revenue
  • presenting over all e financial data

to/for the central management in site by site break up as well in over all figures.

REDUCED DOWNTIME

With 100 percent cloud communication tools, get rid of downtime hassle and irritation. Call/Fax/handle online meetings/Emails/ Voice mails/Chat

  • At Any location
  • On Any device
  • Any time

Implement critical changes to communication systems remotely within 800Comms App from your smart phone or desktop PC.

INTEGRATED CRM

800 COMMS lets seamless integration of existing CRM solutions like SKYPE, GOOGLE, OKTA, MICROSOFT, SALESFORCE, ZENDESK & ORACLE.

  • Integrated Contact list
  • Integrated Sales Data
  • Integrated HRMS

Reap benefits in form of higher productivity, greater information flow, enhanced collaboration and More happy customers.

BACK END FEATURES

EASY TO USE

Implement changes remotely without any hassle. Our Mobile App is simple and easy to understand and. Everything is mobile optimized and presented in a user friendly interface

DEDICATED CUSTOMER SUPPORT

No need of In-house IT and maintenance staff. We offer 24/7 dedicated customer support and personalized hands on service to resolve any issues that you are encountering!

INTEGRATED CRM

Our SSAE 16 compliant solution is verified by independent third-party audits which assess the security of our network and its policies. Broadview has also completed SOC 2 and SOC 3 audits

Our Communication Offerings

  • Alternate Numbers w/ Distinctive Ring
  • Analog Hotline
  • Anonymous Call Rejection
  • Barge-In Exempt
  • Business Continuity (CFNR)
  • Busy Lamp Monitoring
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Selective
  • Call History
  • Pre-alert Announcement2
  • Priority Alert
  • Privacy
  • Push-to-talk
  • Remote Office
  • Selective Call Acceptance
  • Selective Call Rejection
  • Sequential Ring
  • Shared Call Appearance

  • Call Hold & Resume
  • Call Logs w/ Click to Dial
  • Call Notify
  • Call Queue Agent
  • Call Redial
  • Call Return
  • Call Transfer (Attended & Blind)
  • Call Waiting for up to 4 Calls
  • Dialer for Chrome TM
  • Directed Call Pickup
  • T.38 Fax Support
  • Three-Way Calling
  • Unified Messaging
  • User Web Portal
  • Video (Point to Point)
  • Visual Voicemail
  • Voicemail
  • Simultaneous Ring
  • UC-One App Bundle
  • UC-One Collaboration Bundle

  • Directed Call Pickup with Barge In
  • Do Not Disturb
  • Enterprise Phone Directory
  • Executive / Executive Assistant2
  • Extension Dialing, Variable Length
  • Feature Access Codes
  • Hoteling (Host)
  • Hoteling (Guest)
  • Inbound Caller ID (Name)
  • Inbound Caller ID (Name & Number)
  • Inbound Fax to email
  • Main Number Outbound Caller ID
  • Mobility
  • Multiple Line Appearance
  • N-Way Calling (6)
  • Non Geographic Number CLI2
  • Office Anywhere
  • Outbound Caller ID Blocking
  • Personal Phone Directory
  • Speed Dial 100

The UC-One App Bundle and UC-One Collaboration Bundle has the following Features

Features of Collaboration Bundle

Features of Application Bundle

Hosted Site Packages include the following features

  • Account / Site Admin Web Portal
  • Authentication
  • Auto Attendant
  • Call Park / Retrieve
  • Call Queue
  • Calling Plan Management
  • External Calling Line ID Delivery
  • Group Call Park / Pickup

  • Intercept Group
  • Intercept User
  • Internal Calling Line ID Delivery
  • Music on Hold
  • VLAN Tagging Support
  • Voice Portal
  • UC-One Bundle Packages

Helping your transition to
cloud communications

With our market-leading Cloud Communication services, we can equip you with the right solution.

We work with you to ensure:

  • You understand your current assets and capabilities
  • Everything is tailored to your business and way of working
  • You transition without business interruption
  • The right people get the right training

For more information on the benefits of Cloud Communications and how we can help, just get in touch using this contact form.

We Take Privacy Seriously
We will never share your information.
vPromise!

Our Communication Solution Compatible with
All the Leading Business Applications

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