One of all time favourite of Hoteliers, Mitel is known for its superb user experience for both guests and staff. It requires minimum management overhead. However, the most attractive feature of Mitel is that it supports both traditional telephony and modern IP communications. In fact, it is also one of the best unified communication service providers in the market.
Mitel has a history of more than thirty years in business telephone systems market. And if you believe the feedback, it is a happy one. Boasting of one of the largest hotel client base in UK, it is best known for its divisibility and suitability for any hotel size. It is also providing hybrid system where hotels can benefit from IP contact and traditional telephony.
Mitel MiVoice has integrated hospitality features like auto IVR, voicemail, recorded announcement, call recording services, music on hold and security alert systems. In order to overcome compatibility issues, MiVoice has been maintaining partnerships with other technology providers. It offers a user centric, mobile friendly interface for hospitality solutions.
Mitel MiVoice 5505 Guest IP phone is one of the best offerings from the company. It is programmed for guest options like alarms, wake up calls, language settings and in room food orders. It offers voicemail and e-mail and message waiting facilities. For suites, Mitel MiVoice 5505 supports three extension handsets.
ERICSSON iPECS Hospitality Phone Systems are specially designed for mobile hotel staff. It offers power packed features on the go. The iPECS LIP 9071 phone is one of the trendiest handsets for hotel staff. It incorporates WiFi and DECT. It is just like a smart phone with special hotel specific features.
ERICSSON also provides phone devices for guest uses. It’s guest room IP phones play welcome greetings and auto recorded guidance. They can give your guests key information. These handsets incorporate personalized greetings and advanced voicemail and voicemail in e-mail features. And they are touch screen! Extremely easy to use and comfortable for unmatched guest experience.
NEC XN 120 hotel phone system is one of the most appreciated hotel phone devices in the market. It uses MyCalls Call Management Software. Its distinctive hospitality communications feature is that it provides call monitoring reports for each room. It also comes with room status feature which allows Central dashboard booking and Occupancy management on a centralised screen.
NSE hospitality specific handsets offer guests flexibility to set up their own alarms and wake-up calls. The receptionists will automatically receive light signals for the specific room at the requested wake up time. NEC is used by hoteliers who have reported that they are satisfied with their user experience.
Cisco does not require any introduction. It is one of the best known telephone system providers internationally. Their hotel phone systems support advanced features, most notable being hospitality call accounting. CISCO offers seamless integration with hotel property management systems. It has a variety of handsets and devices for hotel staffs and guests.
Hoteliers have given good ratings to Cisco Connected Hotel and 7900 series IP phones. They offer unmatched guest experience with advanced in room features and voicemail options. Cisco hotel phone systems have best ranked emergency alert systems. All phones and devices are managed with premium quality Cisco Mobile Device Management.
And the other best thing about Cisco is that it offers 2800 series integrated services routers. These devices allow guests to make long distance calls from their IP phones. The calls are routed with access to Public switched telephone network (PSTN). Cisco is also best ranked when it comes to hotel phone system costs.