Smart phones have become an integral part of our lives; personal or professional. With advent of VoIP phone service and cloud based phone systems, trends like Bring Your Own Device (BYOD) are getting more popular. Increasingly, organisations are encouraging their workforce to bring their personal phone devices to work.
Gone are the days when organizations used to ban use of non-company issued devices on business premises. But with the popularization of Enterprise Mobility, workers have begun working off premises and remotely. Offices are no longer one single physical place. Such solid security perimeters will no longer work now.
Small businesses became the most important beneficiaries. Off course, it was cheaper than issuing company owned devices to each employee. There was more productivity, happier employees, flexible work environment and better employee involvement. But soon the other side of picture became visible.
Unmanaged access to company networks created security concerns. IT became more focused on deploying Mobile Device Management (MDM) to create workable operating frameworks and establish practices that addressed vulnerabilities that BYOD had brought. MDM software is kind of security software used by IT to monitor all devices that access company data and network.
However, focusing on devices alone was soon not enough. Increasingly, applications are appearing on business environment. So mobility management was extended to include Mobile Application Management (MAM) also. Today Mobile Device Management Solutions include end to end security software that covers applications, data and devices.
So the tech savvy organisations have moved beyond Mobile Device Solutions and embraced the Enterprise Mobility Management (EMM). This is not just about devices, apps and data but a mind set that recognises that IT alone cannot ensure network and data security and workers have to work together to identify secured apps and safe working practices.
Most business phone providers now offer Mobile Device Management Solutions Software that detect jail broken or rooted devices, unauthorised cloud storage devices and data transfer methods.. Recently, they have also started to include Mobile Identity Management; defining different levels of access authorizations depending on roles and management hierarchy.
Thus, EMM is more of a contextual approach. App and Device Management is prime feature for a robust Mobility Management Solution. For small businesses that cannot afford complete MDM solutions suite, MDM software and MDM app is also available. Though, it may not be as robust as the earlier, it still offers great value to both users and companies.
Small or large businesses, IT has to remain flexible to address new issues and concerns effectively. Enterprise Mobility Management Solutions will have to focus on positive user experiences and application optimization to deliver strong security perimeters. It will also have to provide for differentiating access controls depending on organization roles.