Author Archives: admin

Maintaining Customer Loyalty with Unified Communications and Social Media

The above phrase can be divided in two parts: How to maintain customer loyalty Customer Loyalty is possible only when each customer query, request or complaint is promptly responded. Each customer contact should be treated with equal importance. And most … Continue reading

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Are you ready for the new way people communicate at Work?

Twenty First Century has brought tremendous changes to workplace, work practices and work people. Technology has reshaped our concept of all three. What we see now is an eye-warming interplay between them. Mobility is playing role of the most important … Continue reading

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HOW IS UNIFIED COMMUNICATIONS MAKING EMPLOYEES MORE PRODUCTIVE?

Recent years have seen an increasing focus on employee productivity and employee efficiency.  Organizations are exploring new age technologies to learn ways to teach their employees to be more efficient and more productive in order to earn greater Returns on … Continue reading

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