Author Archives: admin

WHY ARE YOU NOT ACHIEVING DESIRED RESULTS WITH YOUR CONFERENCE CALL?

Whether you are a host or an attendee, you can make some simple mistakes during your conference call. These can just sum up your call into a mere time waste. Let’s review these six common mistakes. Make sure you do … Continue reading

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FROM MOBILE DEVICE MANAGEMENT TO ENTERPRISE MOBILITY MANAGEMENT

Smart phones have become an integral part of our lives; personal or professional. With advent of VoIP phone service and cloud based phone systems, trends like Bring Your Own Device (BYOD) are getting more popular. Increasingly, organisations are encouraging their … Continue reading

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CALL HUNT GROUPS AND MANAGEMENT OF CALL LOADS

A typical busy contact centre have to answer calls all day long with many calls waiting in an inbound queue. In current competitive environment, it is imperative that customer calls are answered as promptly as possible. Letting your existing or … Continue reading

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What is VoIP phone Number?

For most people who have seen the 80s and 90s decades, long copper wires and traditional telephone handset were an essential part of any business or household. Fast forward in 2017, such things seem totally outlandish. Today, voice over IP … Continue reading

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DIRECT DIAL IN (DDI) NUMBERS- YOUR SPECIAL NUMBERS

Direct Dial In (DDI) numbers are special numbers that let your telephone extensions have an individual number. They work on your main ISDN network. Not all equipment support DDI but those that do, will allow a call to a specific … Continue reading

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UK’S TOP MOST HOTEL PHONE SYSTEMS THAT HAVE BEEN RANKED FIVE STARS

MITEL: One of all time favourite of Hoteliers, Mitel is known for its superb user experience for both guests and staff. It requires minimum management overhead. However, the most attractive feature of Mitel is that it supports both traditional telephony … Continue reading

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HOW TO CHOOSE A PERFECT HOTEL PHONE SYSTEM THAT SUITS YOUR NEEDS

The requirements of a hotel phone system has changed in recent past. Majority of guests today use their personal smart devices. The demand for Hotel phone system has not reduced but switched to a more sophisticated level of service and … Continue reading

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